Thursday, May 26, 2011
Day 1920 - Well, at least he TRIED...
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj_dbngVfBJpovuf_y30UCWuUIdyltRXIzDgPaVETZNrlW-tYHBpclEKYwlrwW4PlVjDzRB_xpGsTIqOwmILhP4vEJytgphjl0SFvCuRh2PcOp-3zBdgE-4LXJPawkeaHzk70iK/s400/Leo-phone010_1.jpg)
Okay. I was on hold for an HOUR yesterday (off and on) with the cable company.
I had just gotten home, hadn't had any supper, and had a message on the answering machine that took clairvoyance to interpret.
I called, and the first number I called said they were closed.
I looked online for another number, and waited on hold for that representative.
When I finally reached a customer service person, they couldn't help me, and tried to reach someone who could.
The representative went from department to department looking for someone to resolve my issue. I might have some of these names wrong, but there were several - billing, preinstall, retention, support.
Turns out the call center that I needed was CLOSED due to the severe weather in St. Louis. I have to try again tomorrow. I will say that the customer service rep did TRY to find someone else, but no luck.
TTFN and I hope you succeed in all your endeavors today!
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Hello! Almost time for the bedtime rituals, so just a quick hi and bye. Spent all day in Rehoboth again..got a little sunburnt, but it was a nice day! My friend is feeling much better, thankfully! Work tomorrow, then a wonderful long weekend! Craft fair Saturday, Beach Sunday and a Daddy day Monday...not sure what we will do, but it will be fun!
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